Refunds

At Agapé, we are committed to delivering exceptional product quality and customer service. However, due to the nature of our products, we are unable to accept returns or provide refunds.

All sales are final once the transaction is complete. This means that after your purchase is confirmed, we cannot process requests for returns or refunds.

We strongly encourage our customers to carefully review their orders before completing the checkout process to ensure satisfaction with their selections.

If you receive a product that is defective or damaged, please reach out to us within 24 hours of receiving the item. Include detailed information and photos of the issue, and we will review the situation on a case-by-case basis to find an appropriate resolution.

This policy does not impact any statutory rights you may have where applicable.

Thank you for your understanding.